ChatGPT can help you create quick surveys to gather feedback from your team or your customers. It can also help you analyze the responses that you get, especially responses that are presented in the free-text form.
Here are a few examples.
If you’re new to ChatGPT and would like to learn more about how to use it in the workplace, click here.
Example 1: Draft a list of survey questions
Prompt: Create a list of employee survey questions to ask about the challenges and opportunities that the team faces in their role. Give me a mix of open-ended questions and questions that require a selection (include ideas for the selection options)
ChatGPT response:
Here’s a list of potential survey questions:
- Open-ended Questions
1.1. What are the biggest challenges you currently face in your role?
1.2. What opportunities do you see for growth and development in your role?
1.3. Can you describe a situation where you felt unsupported in your role? What would have made it better?
1.4. How could we better facilitate communication within the team?
1.5. In what ways could your role be improved to better support your professional goals?
1.6. What resources or tools would help you overcome the current challenges you’re facing?
1.7. Do you feel you are given the opportunities to continually learn and grow in your role? If not, what’s missing?
1.8. Can you provide an example of an opportunity that arose from a challenge you faced in your role?
1.9. What changes could be implemented to improve the overall team performance?
1.10. Is there anything else you would like to share about the challenges or opportunities in your role?
- Selection-based Questions
2.1. On a scale of 1-5 (1=Very Difficult, 5=Very Easy), how would you rate the difficulty of your role?
2.2. On a scale of 1-5 (1=Strongly Disagree, 5=Strongly Agree), do you feel your role aligns with your professional skill set?
2.3. How often do you feel overwhelmed with your workload? (Options: Never, Rarely, Sometimes, Often, Always)
2.4. Do you feel you have opportunities for professional growth in your current role? (Options: Yes, No, Maybe)
2.5. How often do you encounter challenges that are outside of your control in your role? (Options: Never, Rarely, Sometimes, Often, Always)
2.6. Do you have the resources necessary to effectively perform your role? (Options: Yes, No, Partially)
2.7. Do you believe that there is clear communication within the team? (Options: Yes, No, Sometimes)
2.8. How satisfied are you with the support provided to you in your role? (Options: Very Unsatisfied, Unsatisfied, Neutral, Satisfied, Very Satisfied)
2.9. How often do you feel that your work is appreciated and recognized? (Options: Never, Rarely, Sometimes, Often, Always)
2.10. On a scale of 1-5 (1=Not Important, 5=Very Important), how would you rate the importance of additional training and development opportunities in your role?
The feedback obtained from these questions can be invaluable in making improvements to team performance, employee satisfaction, and overall productivity. Please feel free to tailor these questions according to the unique needs and situations of your team.
Example 2: Write an email for the survey
Prompt: Create an email that asks people to fill out the survey and explain how it would help them. Give them a deadline and mention how much time filling out the survey would take.
ChatGPT response:
Subject: Your Input Needed: Employee Survey – Improving Our Team Together
Dear Team,
I hope this email finds you well. As part of our ongoing commitment to improve our work environment and ensure that every team member is given the best opportunities to grow and excel, we are conducting an internal employee survey.
This survey is designed to get a better understanding of the challenges and opportunities you face in your role. Your feedback is invaluable in helping us make necessary adjustments to improve our work dynamics, provide the right resources, and foster a more supportive environment for everyone.
The survey will take approximately 15-20 minutes to complete and we request you complete it by [insert date – typically give at least a week]. We respect and value your time, and the deadline ensures we can promptly address your feedback and work on improvements.
Your responses will be kept strictly confidential. Our aim here is not to focus on individuals but to understand collective insights that can inform our broader team strategy.
To access the survey, please click on the following link: [insert survey link here]
Please do not hesitate to reach out if you have any questions or concerns regarding this survey. Your voice matters, and your input will make a significant difference as we work towards creating a more productive and satisfying work environment.
Thank you in advance for your time and honest feedback.
Best Regards,
[Your Name]
Example 3: Analyze the responses
Prompt: Analyze the following survey responses into three main themes. List them out in order of priority, starting with the highest frequency to the lowest frequency.
- “The most challenging thing is managing competing priorities and trying to juggle multiple projects at once.”
- “For me, the biggest challenge is dealing with difficult customers and trying to maintain a positive attitude.”
- “I find it challenging to stay motivated when working on long-term projects that require a lot of patience and persistence.”
- “The most challenging thing for me is dealing with unexpected problems that arise and having to think on my feet to find a solution.”
- “I struggle with time management and often find myself working long hours to try and stay on top of everything.”
- “It can be difficult to navigate office politics and build relationships with colleagues who may have different goals and priorities than I do.”
- “The biggest challenge for me is staying organized and keeping track of all the different tasks and responsibilities that come with my role.”
- “I find it challenging to balance the needs of different stakeholders and ensure that everyone is satisfied with the outcomes of a project.”
- “Dealing with ambiguity and uncertainty can be tough, especially when working on projects that are still in the early stages of development.”
- “Managing stress and avoiding burnout is a constant challenge for me in my role.”
- “It can be difficult to communicate complex ideas or technical information to non-experts and make sure that everyone is on the same page.”
- “One of the biggest challenges is staying up-to-date with new technologies and trends in my field, and ensuring that I have the skills and knowledge needed to succeed.”
- “Working remotely can be challenging, especially when it comes to staying connected with colleagues and maintaining a work-life balance.”
- “I find it challenging to receive and incorporate feedback from others, especially when it is critical or negative.”
- “The most challenging thing is trying to balance the needs of the company with my own personal goals and aspirations.”
ChatGPT response:
The main themes that emerge are:
- Time and Task Management: Employees are facing challenges juggling multiple projects, managing their time, staying organized, and balancing various stakeholders’ needs.
- Communication and Relationship Challenges: There are issues related to dealing with difficult customers, office politics, communicating complex ideas, and maintaining connections when working remotely.
Personal and Professional Development Challenges: Employees find it difficult to stay motivated, manage stress, deal with ambiguity, receive critical feedback, stay updated with new technologies, and handle unexpected problems.
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