In an HBR article entitled “A Simple Way to Be More Assertive (Without Being Pushy),” Professor Andy Molinsky references an assertive formula from a book called People Skills book by Robert Bolton.
It’s a great formula that will help you stop unwanted behavior by a colleague without sounding rude. Check out the video to learn all about that formula and how you can use it in the workplace.
Learn more:
- Read my “Influencing Virtual Teams” Amazon best selling book
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- Check out People Skills by Robert Bolton
- Read the HBR article by Andy Molinsky